Legal

Terms of Service

The agreement between HawthornHQ and the facilities that run on it.

These terms are being finalised.

The operator agreement — what it means to run your facility on HawthornHQ: fees, data ownership, liability, and how either side ends it — is complete in draft and going through legal review. It will be published on this page when that review clears.

If you're evaluating HawthornHQ and need the terms before signing, ask and we'll send the current draft: [email protected].

What the agreement will cover

  1. 1. Who this agreement is between
  2. 2. What you are buying
  3. 3. Fees and billing
  4. 4. Term and cancellation
  5. 5. Your data
  6. 6. Your members' data
  7. 7. Availability and support
  8. 8. Our responsibility, and its limits
  9. 9. Acceptable use
  10. 10. Changes to these terms
  11. 11. Governing law
  12. 12. Notices and contact
Full text coming soon. The complete operator terms will appear here once legal review is finished. Until then, the summary above is the honest shape of the agreement, and the draft is available on request.